Terms

Terms & Conditions

Last Updated: 02/07/2025 (Version 1.1.1)

Mentesa - Terms and Conditions

Effective date: July 2, 2025

These terms and conditions (the "Agreement") govern your use of the Services provided by Mentesa, your AI-powered wellness assistant. You are required to indicate your acknowledgement and consent to this Agreement in order to access and use the Service or the Application. By checking the appropriate box and clicking on the "Sign In" button, you are acknowledging to the terms of this Agreement and are consenting to be bound by it.

  • Service: Mentesa provides AI-powered mental health support, including private and group chat assistance, in a secure and ethical manner.
  • Eligibility: You must be at least 18 years old or have parental/guardian consent to use Mentesa.
  • No Medical Advice: Mentesa does not provide medical or clinical advice. For emergencies, contact a professional or emergency services.
  • Changes: We may update these terms. Continued use of Mentesa means you accept the new terms.

Privacy Policy

Your Privacy Matters: Mentesa is committed to protecting your privacy. This section explains how we collect, use, and safeguard your information.

  • Information We Collect: We collect only the information you choose to share (like your email and preferences) and limited technical data (like device type and usage patterns). Messages are never stored and are automatically deleted to protect your privacy.
  • How We Use Your Data: Your data is used to provide and improve our services, personalize your experience, and ensure security. We do not sell your personal data to third parties.
  • Data Security: We use industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
  • Data Retention: We retain your data only as long as necessary to provide our services and comply with legal obligations.
  • Your Rights: You may request access, correction, or deletion of your personal data by contacting us at support@mentesa.ai.
  • Cookies: Mentesa uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences in your browser settings.
  • Third-Party Services: We may use trusted third-party services for analytics, hosting, and communication. These providers are required to protect your data.

For any privacy-related questions or requests, contact us at support@mentesa.ai.